I propose a little test that every commitment should pass before you agree to it. When someone comes to you with a request, ask yourself three questions:
- Am I the right person?
- Is this the right time?
- Do I have enough information?
If the request fails the test — if the answer to any one of these questions is “no” — then don’t do it. Pass it to someone else (the right person), schedule it for another time (the right time), or wait until you have the information you need (either you or someone else needs to get it).